Privacy Policy

Last updated: 14 November 2025

Our Commitment to Your Privacy

SecureNet Academy respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or interact with our services.

We believe in transparency about our data practices and your rights. This policy describes what information we collect, why we collect it, and the choices you have regarding your personal data.

What Information We Collect

Information You Provide Directly

When you contact us or express interest in our training programmes, you may provide:

• Name and contact details when you fill in our contact form
• Email address for correspondence and programme information
• Phone number if you choose to provide it
• Information about your background and training interests
• Any other information you choose to share with us

Information Collected Automatically

When you visit our website, we may automatically collect:

• Technical information including IP address, browser type, and device information
• Usage data about how you navigate and interact with our website
• Pages visited, time spent on pages, and links clicked
• Referral source and search terms used to find our website

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These may include:

• Essential cookies necessary for website functionality
• Analytics cookies to understand site usage and improve performance
• Marketing cookies to deliver relevant content and measure campaign effectiveness

For more details, please see our Cookie Policy.

How We Use Your Information

Responding to Your Enquiries

We use your contact information to respond to questions about our training programmes, provide you with relevant information, and help you understand which courses might suit your needs.

Improving Our Services

We analyse website usage data to understand how visitors interact with our site, identify areas for improvement, and develop better content and resources for prospective students.

Marketing Communications

With your consent, we may send information about our training programmes, course updates, and relevant industry insights. You can opt out of marketing communications at any time.

Legal Obligations

We process personal data where necessary to comply with legal obligations, such as maintaining records for tax purposes or responding to lawful requests from authorities.

How We Protect Your Data

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, or destruction. Our security measures include:

Encrypted data transmission using secure protocols
Limited access to personal data on a need-to-know basis
Regular security assessments and updates to our systems
Secure data storage with appropriate access controls
Staff training on data protection principles and practices

While we strive to protect your personal data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but maintain industry-standard practices to protect your information.

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist with website hosting, email communications, and analytics. These providers process data on our behalf and are bound by confidentiality obligations.

Legal Requirements

We may disclose information when required by law, in response to lawful requests by public authorities, or to protect our rights, property, or safety.

Business Transfers

If we undergo a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

Your Privacy Rights

Right to Access

You have the right to request copies of your personal data that we hold.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data in certain circumstances.

Right to Data Portability

You can request transfer of your data to another organisation or directly to you.

Right to Object

You can object to processing of your personal data in certain situations.

Right to Restrict Processing

You can request that we limit how we use your personal data.

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided on our contact page. We will respond to your request within one month, though this may be extended for complex requests.

You also have the right to lodge a complaint with the Information Commissioner's Office if you believe your data protection rights have been violated.

How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

• Contact form enquiries are typically retained for two years unless you request earlier deletion
• Marketing consent records are kept for the duration of your consent plus a reasonable period afterwards
• Analytics data is anonymised after a set period as defined by our analytics providers
• Legal and financial records are retained according to relevant statutory requirements

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us through our Contact page. We will process your request promptly.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of significant changes by posting a notice on our website.

Questions or Concerns

If you have questions about this privacy policy or how we handle your personal data, please get in touch with us.